Privacy Policy
Effective Date: September 10, 2026
At Gulder’s Piano Service, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with our website.
- Personal Data: Personally identifiable information, such as your name, email address, telephone number, and physical address, that you voluntarily give to us when you choose to use our online appointment scheduling system or submit an inquiry through our contact forms.
- Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected about you via the website to:
- Schedule, manage, and coordinate your piano tuning, repair, or maintenance appointments.
- Send you appointment confirmations, reminders, and service updates.
- Respond to your customer service requests, questions, or feedback.
- Improve the efficiency and operation of our website.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share information we have collected about you in limited situations, including:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, such as our online scheduling software platform, web hosting provider, and email delivery services.
4. Security of Your Information
We use reasonable administrative, technical, and physical security measures to help protect your personal information. While we take practical steps to secure the personal data you provide, please be aware that no security measures are entirely perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against interception or misuse.
5. Policy for Children
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately so we can remove it.
6. Governing Law
This Privacy Policy and your use of the website are governed by the laws of the State of South Carolina and the United States, without regard to conflict of law principles.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Gulder’s Piano Service
165 Longridge Loop, Aiken SC 29803
803.998.9049